FAQs

No, but we strongly recommend you prebook online for tours around Kents Cavern.

Yes.  All tours around the caves are led by trained, knowledgeable and entertaining caves guides.The cave is protected and part of the English Riviera UNESCO Global Geopark. 

Yes, Kents Cavern is open all year.  Closed on certain days over the Christmas holidays. Please visit Opening times for full details. The online ticketing site will tell you on which days tours are available. 

The temperature in the cave is a constant 14°C (58°F) every day of the year. On hot summer days the caves are the perfect place to cool off and in the winter, the caves are the warmest outdoor place to find.

Kents Cavern has concrete paths throughout, however sensible footwear is advised due to the nature of the cave environment.

Yes, more people choose to visit on a wet day but since tickets have to be prebooked, the number of tours available on wet days is the same as fine days.  Best to book an early or late afternoon tour for a less crowded experience. 

We require a minimum of 2 people for a tour to operate. At quiet times and to avoid disappointment if you are visiting on your own please call us on 01803 215136 to check whether a tour will be definitely running at the time you will be visiting.

Yes Parking in the car park is a set fee of £3 for 4 hours. Payment can be made by card or cash.  At busy times the car park will fill up but there is unrestricted road side parking, free, within a short walking distance. Coach drivers should call in advance to reserve a space.

Yes, photos of the caves are allowed.  We do not,however, allow video recordings of the guided tours of the cave. Top tip; try using your camera without flash, we find it works better.

Kents Cavern is a family-friendly attraction. Children under the age of three are admitted FREE of charge.  Double-width pushchairs are not permitted as they are too wide for the caves.

Yes!  You can also head down to our Stone Age themed woodland trail and take part in The Stone Age Trail and Ice Age Animal Hunt. Seasonal events also take place throughout the year so check out our what’s on page for more.

No. Only assistance dogs are able to enter the caves.  Dogs are not allowed along the Woodland Trail but are welcome in the gardens.  Owners are responsible for the control of their dogs at all times.  If you want to share looking after your pet, please select tours 1 hour apart.  Please see the our accessibility page for more information on assistance dogs at Kents Cavern 

Kents Cavern is probably Britain's easiest cave to visit. All paths are concrete with only 9 shallow steps half way round. There are some steep slopes but handrails are provided. The caves are easily accessible for most visitors although assistance may be required by some, as there are natural slopes and steps. Access for wheelchair users is restricted to the first chamber but standard child pushchairs will be able to negotiate the cave. Check out our accessibility page for more.

We offer a reduced ticket price of £12.00 per person for anyone registered as disabled or a carer.  Official proof/ ID will be asked at the ticket desk for this reduced rate.  Please provide either Carer ID, Disability living allowance letter, Blue badge, PIP payment documentation.  We encourage you to look at our accessibility statement before visiting.

Unfortunately, wheelchair users cannot access the cave beyond the first underground chamber but no charge is made to see this first part of the cave. A film of the tour is available for people who cannot accompany the tour. Check out our accessibility page for more.

Yes, we offer a range of wine, local beers and ciders

Yes! The café is open every day and you don’t even need to visit the caves. There are some fabulous circular walks from Kents Cavern and you can be sure of a warm welcome when you drop in. No need to book a table!

Kents Cavern Cafe is accessible, with ramps leading from the car park, to the café and out on the balcony.

Our staff are happy to make any dishes catered to your dietary requirements. Please check with the Café Team whilst ordering. 

The café has both indoor and outdoor seating.

No, you don't have to book a table in the cafe.

No.  We do not sell original specimen geological material and fossils but we do stock replica fossils and added-value worked geological material. We have adopted this policy to comply with guidelines applicable to all UNESCO Global Geopark’s around the world.

We support all our local suppliers as much as possible. We source as many products as we can locally from Devon, to use in our restaurant. We use recycled paper sources and recycle relevant waste. We try not to give away plastic bags in our retail areas and we operate a sustainable purchasing policy.